Do subscriptions cost more over time?
If you decide to buy the device later, your subscription payments will go toward the purchase price. This way, you don’t lose money over time.
How quickly are repairs handled?
We arrange repairs or replacements as quickly as we can, and we work to keep any delays short.
Is accidental damage covered?
Insurance covers most repair costs from accidental damage. This helps reduce worry during everyday use.
What if the device is not suitable?
Returns are accepted within three days of delivery. No return charges apply.
Is early upgrading possible?
Early upgrades are allowed with a set termination charge. Support helps guide the process.
Are upgrades allowed after the subscription ends?
You can upgrade your device after your subscription period ends.
How is the purchase price calculated?
There is a set extra fee above the retail price, but your subscription payments will reduce the total amount you need to pay.
Can a device be bought before the term ends?
You can choose to buy the device close to your last subscription month, and your earlier payments will lower what you get.
Is there a low-cost ownership option?
If you keep your subscription for a long time, you can own the device for a small final payment. This is our way of rewarding your loyalty.
Can the device be purchased later?
You can buy the device when your subscription ends, and all your previous payments will lower the final cost.